At Steaming Kettle, we deliver tools and solutions that work. To us, this means getting to know you, your business, and the unique challenges you face.
It means respecting your people.
It means not wasting your time or your money.
It means earning future business through jobs well done.
Living up to our work ethic is important to us. We welcome feedback from our clients. How are we doing? How can we do better?
Want to figure out if your project had a significant impact? Trying to develop some key process indicators? Want more certainty in identifying opportunities for enhancements and improvements?
We will share and practice methods for measuring the performance of business solutions. Analyzing performance measures is important, and we learn how to collaborate with stakeholders to achieve shared understanding about how things are really going. Participants learn to use these measures in combination with other tools to identify limitations in the solution and in the enterprise itself.
Everyone in this course learns how to turn solution insights into recommendations about increasing the overall value of the solution in its context: here, now, with these people, in this situation. We communicate to stakeholders in a way that clarifies options, the impacts of the options, and supports selection of the best way forward.
For additional information, see: https://www.pdx.edu/cepe/assessing-and-validating-soutions