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Title: Supplier Management In Troubled Project Recovery
Author: Christopher L. Dennis
Journal: Troubled Project Special Interest Group Newsletter
Reference: Vol. VII No. 4, August 2009
Summary:
When suppliers are entangled in project trouble, a clear goal arises: increase suppliers’ contributions to project recovery.
Three major practices support this goal:
- As part of accurate diagnosis, the project physician must localize the source of troublesome symptoms, ascertaining which suppliers are part of which problems.
- To cultivate a good bedside manner, the project physician has to deepen their understanding of team/supplier relationships.
- As part of triage, a project physician must often uncover the secret or hidden power of a supplier.